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Network Troubleshooting and Methodology

Network Troubleshooting and Methodology will prepare students to define, isolate and repair network hardware and software problems in a healthcare setting. This course will help enable students to provide documentation and follow up procedures and best-known practices when dealing with customers, equipment, and vendors in a Healthcare environment

Course Overview

Course Term Individual Cost Credits Hours
$1,249.75
3
45

Network Troubleshooting and Methodology

Instructor: Nathan Melito

This six-week course introduces students to the core concepts and systematic approaches for troubleshooting network issues. Participants learn structured methods to identify problems and apply practical solutions, ensuring efficient resolution of technical challenges. The course emphasizes both theory and hands-on application, preparing students to handle real-world network environments.

Key skills and learning outcomes include:

  • Describe and apply structured network troubleshooting methodologies.
  • Understand and utilize troubleshooting tools, hardware, and software to build a practical “toolkit” for network problem-solving.
  • Identify network issues and isolate problems using the OSI model.
  • Analyze network logs and configurations to detect, evaluate, and mitigate potential network concerns.
  • Interpret and leverage network maps and diagrams to locate, define, and correct network problems.
  • Develop thorough troubleshooting documentation and follow-up procedures to ensure accountability and continuous improvement.

This course equips students with the practical knowledge and analytical skills required to troubleshoot complex networks, supporting reliable and secure IT infrastructure in professional environments.