Network Troubleshooting and Methodology
Network Troubleshooting and Methodology will prepare students to define, isolate and repair network hardware and software problems in a healthcare setting. This course will help enable students to provide documentation and follow up procedures and best-known practices when dealing with customers, equipment, and vendors in a Healthcare environment
Course Overview
| Course Term | Individual Cost | Credits | Hours |
|---|---|---|---|
|
|
$1,249.75 |
3 |
45 |
Network Troubleshooting and Methodology
Instructor: Nathan Melito
Network Troubleshooting and Methodology is a 6-week course designed to introduce students to the basic concepts and
theories of troubleshooting. The course focuses on troubleshooting methodologies that identify problems and employ
manageable, practical steps to correct the problem. These steps include identifying the problem, determining the probable
cause, testing cause-hypothesis, creating a feasible solution, implementing, and verifying the resolution, and adjusting for re-
engagement.
Describe Network troubleshooting methodologies.
Understand troubleshooting tools, hardware, and software as well as develop a “toolkit” for troubleshooting.
Identify network issues and segregate using the OSI model.
Analyze and evaluate network logs and configurations to mitigate network issues and concerns.
Analyze and understand network maps and diagrams, and utilize Network maps and diagrams to isolate, define, and
correct network problems
Develop network troubleshooting documents and follow-up.
