The Dental Utilities and Support Systems – is a 6-week initial training course for entry-level and intermediate technicians. Each module is two weeks in length. This course provides students with the knowledge and skills to troubleshoot, maintain, and repair various dental utilities and support systems. Throughout the course, students will learn to apply reasoning and problem-solving to effectively troubleshoot, isolate, and identify problems associated with dental support equipment. They develop a foundation to perform equipment problem analysis and form an understanding from the perspective of the equipment user. They will utilize scenario information and resources, such as flowcharts, process of elimination theory, and service manuals, to determine logical solutions. The course will culminate in a cumulative final involving an in-depth problem-solving and repair-action plan assessment, allowing students to demonstrate their proficiency in applying the knowledge and skills learned throughout the course.